FAQs

  • Answer: B’EV is a one-stop –solutions provider for all your EV charging needs in Singapore. Our comprehensive range of services includes:

    Supply
    We partner with Schneider Electric to offer premium compact EV solutions to our customers.

    Installation
    Our certified electrical installers and experts will ensure that the charging infrastructure is aligned with rules and regulations in Singapore.

    Maintenance Services
    Regular maintenance can help to keep your systems as energy efficient as possible, saving you money in the long term.

    Charging Station Software
    We provide a comprehensive suite of charging infrastructure which includes charging management systems and secure payment gateway solutions.

  • The charging time of an AC station depends on several factors including the power level of the charging station, the vehicle’s onboard charger (OBC), the current battery level (also known as the state of charge), and the vehicle’s battery size. Typically, a full charge for an EV can take anywhere from 30 minutes to several hours, . However, we offer a range of charging solutions to meet your needs, including fast charging options for quicker charging times. Contact us to learn more about the charging options that are right for you.

  • The cost of charging an EV varies based on factors such as the type of charging station used, the time of day, and the EV model being charged. At B’EV, we offer up-to-date pricing information on all our EV charging stations to help you estimate the cost of charging your vehicle. Contact our sales team for a quote tailored to your specific charging needs.

  • Most EV’s use one of three types of charging connectors: Type 1, Type 2, or CCS. At B’EV, we offer AC charging options with a Type 2 connector, so it is important to check your EV's manual or contact the manufacturer to ensure compatibility with the charging station you plan to use. If you have any questions about which charging station is right for your EV, our team is here to help.

  • You can search for "BEV" in both the Apple App Store and Google Play Store to download the app.

  • The B’EV app is designed to help EV drivers easily manage their charging sessions at B’EV charging stations. Here are the steps to start and end a charging session using the B’EV app:

    Download and Sign Up

    1. Download the B’EV App.

    2. Register for a Driver Account.

    3. Start a Charging Session

    Using the B’EV App

    1. Connect the charging cable to your EV socket.

    2. Scan the charger QR code on the charging station using your phone's camera.

    3. Press "Start Charging" on the app to initiate the charging session.

    4. End a Charging Session when you’re done.

    5. Unplug the charging cable from your EV.

    6. Return the cable back to the charging station.

    If you encounter any issues during the charging process or have questions about the B’EV app, our customer support team is always available to assist you.

  • If you have any inquiries about EV charging solutions, you can contact Louis Koo, our EV charging specialist at 8028 9355 or louis.koo@busways.com.sg / evcharger@busways.com.sg. Our team is always ready to assist you with any questions or concerns you may have regarding our EV charging products and services.

  • If you experience any technical difficulties while using our charger stations, please contact our technical support team at 8121 4817. Our team of experts is available 24/7 to assist you and ensure that your EV charging experience is hassle-free.